Help
Frequently asked questions
A few quiet answers about how Missed Voices works.
What is a Living Memory?+
A short, speaking video tribute made from a photograph, optional voice clip, and words you choose. It is a keepsake - not a replacement for the person you miss.
What do I need to get started?+
A clear photo is required. A 10–30 second audio clip or home video helps us clone their voice. If a video has more than one speaker, use a separate voice sample. You can type the words in English, Spanish, or several other languages.
How do credits work?+
1 credit covers 10 seconds of living memory video. Longer lines may use more credits (we estimate from your words). Buy a pack once - credits stay with your account and do not expire.
Where are my videos stored?+
Finished tributes live in your private vault, tied to the email you sign in with. You can replay, download the MP4, and share with family.
Can I make a memory of someone who is still alive?+
Yes. People make tributes for birthdays, anniversaries, and family keepsakes - not only for someone they miss.
Do you sell or share voice models?+
No. Voice samples are used only to create your tribute. We do not sell voice models.
How long does generation take?+
Usually 5–10 minutes. During busy periods on our render partners it can take up to about 20 minutes. You'll see step-by-step progress in the app.
What if a render fails?+
If we cannot finish a memory, the credit is returned to your account. You can try again.